FAQs

Where do you ship to?  

We ship worldwide. Shipping costs are displayed at checkout, if the country you're ordering from is not listed please email us at elegantlysunnah@gmail.com with your order and we will send you a shipping quote.

How long does delivery take?

Delivery in the uk takes 2-3 days(excluding weekends) providing it isn't a bank holiday or the busy holiday period. 

international orders may take slightly longer, usually 7-14 days however this depends on customs clearance.

Can we add notes to our gifts,notebooks etc?

We can add messages to your loved ones to your orders, simply let us know its going to be gifted and add your note at checkout or email us if you prefer.

Can we personalise the mini honey jars and date boxes?

The jars can be personalised with stickers upon request, please email us or contact us via social media.

What happens if items are damaged?

We try our absolute best to ensure packages reach you in perfect condition, in the rare case of an item arriving damages please send us pictures within 24hrs of the items arriving and we will either replace them or send you a refund if you prefer.

How do we return or exchange items?

please contact us directly for any exchanges/returns and not our manufacturers.

you can find out more information by looking through our return policy.